HOP!+A3
Lean Quality Improvement Platform
The only platform that turns your CMS quality data into structured A3 improvement plans — empowering home health agencies to plan, act, and improve.
Star Rating Plans
Structured A3 plans tied to your star rating performance data
Learn more →VBP Plans
Connect your TPS score gaps to actionable improvement plans
Learn more →Patient Satisfaction
CAHPS-focused plans that improve patient experience scores
Learn more →What is an A3 action plan?
The A3 is a structured, one-page problem-solving framework rooted in Lean methodology. Originally developed at Toyota and widely adopted in healthcare, it guides teams from problem definition through root cause analysis to measurable action. HOP+A3 applies this proven method to CMS quality programs and builds your plans for you — so you start from a draft, never a blank page.
Overview of HOP+A3
All-in-one quality improvement and incident reporting for home health and hospice agencies.
AI-generated A3 plans
Upload your CMS data and let AI generate structured A3 plans with root causes, countermeasures, and timelines. You refine — you never start from scratch.
CMS data integration
Connect Star Rating, VBP, and CAHPS datasets so every plan is grounded in your real performance numbers, not generic benchmarks.
Incident reporting built in
Capture, track, and link incidents directly to A3 improvement plans. Every incident becomes an improvement opportunity, not just a compliance form.
Connect to HOP Huddles
Root causes in your A3 plans auto-connect to targeted Huddles that train your clinical staff on exactly what needs to change.
Turn CMS and quality data into structured A3 plans and reports
Healthcare agencies need one place to create and manage A3 action plans, track incidents, and align with CMS programs. HOP A3 brings plan types, AI, and data together so frontline and admin staff can focus on improvement—not paperwork.
Structured A3 plans
Turn CMS and quality data into clear, actionable A3 plans your teams can execute.
Compliance and clarity
Stay on top of Star Rating, VBP, and Patient Satisfaction requirements with one platform.
Data-driven improvement
Use real CMS, EMR and uploaded documents datasets and AI-generated plans to drive measurable improvement.
Three structured plan types aligned to CMS programs
Every plan type is built around the specific measures, data, and improvement logic of each CMS quality program.
Star Rating Plans
Build and track A3 plans tied directly to your CMS Star Rating measures. Identify which quality measures are dragging your score and create structured improvement plans with clear accountabilities.
- ✓Hospitalization and ER visit reduction
- ✓Functional improvement measures
- ✓Medication management gaps
- ✓Discharge to community rates
Value-Based Purchasing Plans
Connect your VBP Total Performance Score to structured A3 action plans. Know exactly which measures are creating penalties and build targeted plans to close the gap before the next performance period.
- ✓HHVBP Total Performance Score
- ✓Improvement and achievement scoring
- ✓Benchmark and achievement thresholds
- ✓Root cause analysis by measure
Patient Satisfaction Plans
Create A3 plans focused on HHCAHPS and patient experience improvement. Map low-scoring survey domains to specific clinical behaviors and build targeted process improvements.
- ✓HHCAHPS domain gap analysis
- ✓Communication and care quality plans
- ✓Care transitions improvement
- ✓Patient and caregiver engagement
It's easy to get started
From quality data to actionable plan in minutes. No lengthy setup, no blank pages.
Connect Your CMS Data
Import your Star Rating, VBP, and Patient Satisfaction data. HOP+A3 identifies your performance gaps automatically.
AI Builds the A3 Plan
Select a quality gap and let AI generate a complete structured A3 with problem statement, root causes, and countermeasures.
Assign and Execute
Assign owners, set deadlines, and track action items. Your whole team sees the plan, their tasks, and the timeline.
Measure and Improve
Monitor quality metric changes in real-time. Close the loop between A3 plans and clinical education in HOP Huddles.
Incidents that trigger improvement, not just paperwork
HOP+A3 transforms every incident into a structured learning and improvement opportunity. Report fast. Act faster.
Report from any device
Streamlined mobile-friendly forms let clinicians capture incidents in the field without paperwork friction.
Auto-link to A3 plans
Every incident is automatically matched to a related A3 plan or triggers the creation of a new one.
Pattern detection and trending
See incident patterns across your agency over time so you can address systemic issues before they escalate.
Hear from our community
"HOP+A3 gave us a structured way to tackle our VBP gaps. We went from reacting to CMS data to actually having a plan we could execute and track."
"The A3 format made our quality meetings so much more focused. Everyone knows the plan, the owner, and the deadline. No more chasing updates."
"The incident reporting feature saves us hours every week. The auto-link to A3 plans means every incident becomes part of our improvement process."
Everything you need to know
Better Quality.
Smarter Planning.
Improved Outcomes.
All in One Platform.
Transform your agency's quality performance with AI-powered A3 plans that close gaps, ensure accountability, and drive measurable improvement.